www.hrbespokesolutions.co.uk
• Can you improve the effectiveness and efficiency of your operation?

• Do all employees work to their optimum level? If not, would performance improve if you reorganised your operation/roles and do you know how to affect such change and manage both affected and unaffected people?

• Does your approach to pay, grading and benefits reward the right behaviours and motivate your people?

• How many people have left your business in the past 12 months i.e. what is the cost of attrition to your business?

We work with clients to understand their needs and challenges and agree plans/ actions that support and enable them to achieve their business goals in terms of resourcing, reorganising, rewarding and developing their staff. This includes working with organisations on projects aimed at increasing or decreasing staffing levels through recruiting, redeploying and where necessary supporting the management of re-structuring and voluntary and compulsory redundancy situations that may arise.

Optimising motivation, retention and performance through the design of effective reward and development systems helps increase productivity, profitability and business performance, which in turn enhance customer satisfaction. HRBS Ltd have expertise in designing reward systems that motivate as well as facilitate staff development and will thus help you to attract and retain good people.
• Do you have a Disciplinary & Grievance policy & approach that complies with Dispute Resolution Legislation?

• Do staff find it difficult to manage underperformance and/or inappropriate behaviour?

• Do management spend excessive time dealing with staff complaints and disputes?

• Are there potential unfair dismissal or breach of contract claims looming?

The financial risks attached to mismanaging disciplinary and grievance related issues are considerable (currently employment tribunal compensation limits exceed £60,000) and there is no limit on successful compensation claims for discrimination. Considerable management time can be lost dealing with staff underperformance and conduct related issues especially if these progress to Employment Tribunal as well as staff grievances. HRBS Ltd can help you manage the complex people issues that may arise as well as develop bespoke training workshops that enable you and your managers to be better placed to effectively manage any such future challenges.
• How many days per head sickness were lost in the last year?

• Does management know how to approach people who are regularly off sick?

• Is work related stress a growing problem in your business?

• Is employee sickness managed fairly and consistently across your business?

Sickness absence is a major cost to businesses (estimated in excess of £650 per person per annum), results in additional work falling to colleagues and can adversely affect morale if not effectively managed. HRBS Ltd have specific experience in supporting businesses in reviewing and improving the management of sickness absence and achieving a reduction in the opportunity cost attached to this. In an organisation of circa 5,000 staff, a reduction in opportunity cost of £964,000 was achieved in the first year following review.
• Do you have a Performance Management system in place across your business?

• Do staff have clear objectives regarding their key responsibilities and clarity on what they need to do to achieve these?

• Can you easily assess the performance of your staff?

• Are staff encouraged to develop their performance through constructive performance and development reviews?

In today’s business climate it is essential that organisations optimise the performance and development of their people as this in turn facilitates improved business performance. HRBS Ltd have extensive experience in developing Performance Management processes that help facilitate high levels of business performance through improving the management of individual and and team performance, staff development and the desired behaviours that foster better working relationships.
• Can the recruitment and selection process be improved and made more cost effective?

• Are you aware of the legalities surrounding recruiting and selecting people and the consequences of not doing this impartially?

• Have your interviewers been trained in competency and behavioural techniques?

• Are you struggling to recruit the right calibre of staff?

The financial consequences attached to discriminating when recruiting and selecting are unlimited so it is essential that your processes comply with legislation and equal opportunities. Businesses need both cost effective and efficient processes in place that ensure that the right decisions are made when recruiting and selecting so that they are able to attract and retain the right people. HRBS Ltd can support you in the review and improvement of your recruitment and selection processes and assist you in all stages of these.
HRBS Ltd provides a range of training programme’s for line managers, supervisors and both experienced and trainee human resources professionals. These programme’s can be tailored to your specific needs and delivered either on your premises or at a suitable venue of your choice with prices starting from £950 per training day delivered. The topics include:

• Discipline procedure
• Grievance procedure
• Performance Management
• Diversity and Equal Opportunities
• An Introduction to Human Resources
• Harassment & Bullying/Managing Sensitive Issues
• Redundancy & Restructuring – How to manage change
• Absence Management
• Recruitment & Selection

For more information about HRBS Ltd’s bespoke HR training programme's, please contact us on 07973 958149 or email us.
• Do all employees have a written Statement of their Terms and Conditions of Employment?

• Are your terms and conditions consistent across all employees?

• Do you have an up-to-date employee handbook?

• How do you currently consult with employees on changes to their terms and conditions?

HRBS Ltd can assist businesses in developing contracts, policies and procedures. These can be purchased individually from our menu (cost £50 each), developed specifically for your own needs (from £75 each) or purchased as part of a full framework (from £295). A sample of the HR policies available is shown below:

• Alcohol & Drugs policy
• Annual Leave policy
• Bullying and Harassment policy
• Compassionate Leave policy
• Data protection policy
• Disciplinary policy
• Diversity policy
• E-mail and internet use policy
• Equal Opportunities policy
• Grievance policy
• Health and Safety policy
• Jury Service policy
• Maternity policy
• Parental Leave policy
• Paternity policy
• Pay Policy
• Pension policy
• Performance Management policy
• Recruitment and selection policy
• Redundancy policy
• Sickness (both short term and long term absence) policy
• Territorial Army policy
• Training and development policy
• Travel and subsistence policy

If you would like to purchase an "off the shelf framework", enquire about bespoke policies and procedures and/or the review and update of existing policies and procedures please phone 07973 958149 or email us.
HRBS Ltd offers an email or telephone advice and support service that provides senior Human Resources expertise at a fraction of the cost of employing an HR professional. This service will help keep your business safe from costly tribunal claims and enable you to manage your staff fairly and within legal guidelines and costs from as little as £90 per month for small businesses. Included within this service is the provision of updates on employment law.

All you need to do is submit your query/issue by email and HRBS Ltd commits to either email or phone you as appropriate depending on the nature of the query within 1 working day of receipt of your query.

For more information about HRBS Ltd's Employment Law support service, please contact us on 07973 958149 or email us.